Privacy Policy & Client Discretion
Last updated: January 2025 · RJ Jewellers Haute Joaillerie
1. Absolute Discretion
At RJ Jewellers, we understand that acquiring high jewellery is an intimate and personal journey. We treat all client identities, private consultations, bespoke requests, and acquisitions with the highest standard of discretion and confidentiality.
2. Information We Collect
When you initiate an enquiry or schedule a salon viewing, we collect only the essential information required to tailor our service:
- Your name and salutation.
- Contact coordinates (phone/WhatsApp number, electronic mail).
- Categories of interest, sizing parameters, or bespoke commissioning notes.
- Appointment date preferences.
We do not sell, rent, disclose, or share your personal information with third-party marketers under any circumstances.
3. WhatsApp & Communications
Direct WhatsApp communications are maintained exclusively between you and our certified jewellery advisors. You may request deletion or archiving of your consultation records at any time by notifying our atelier concierge.
4. Security of Data
Client dossiers, stone certificates, and consultation histories are stored within encrypted private repositories. Access is restricted strictly to authorized salon directors and master gemologists.